We specialize in helping MSPs expertly manage their client’s Linux environments.

Linux server consultants and system administrators that can get you out of server trouble, prevent frequent server issues, bugs slipping into production websites, improve time consuming code deployments, and handle complicated server migrations with ease.

We love playing in the sandbox of the Linux and Open Source world. From coding to databases to hardware to advanced networking, we get the variety of work we crave. Things are constantly evolving, which keeps us on our toes and forces us to embrace challenges, be open to change, and continuously innovate.

We love working with MSPs, other system engineers, software development teams, IT Managers, CTOs, and SaaS vendors teams. Especially those who really just want to focus on their own clients and website functionality, and partner with us for infrastructure work, migrations, and ensuring their website or network can safely scale without falling apart.

  • Flexible Agreements
  • ‘Get me out of Linux Trouble!’ Projects
  • Infrastructure and DevOps Projects
  • Security Assessments
  • Experienced Team
  • MSP Friendly

Client Success Stories

Work with a Kubernetes/DevOps Partner that Actually Feels like a Member of your Team

“The biggest benefit is that Crafty Penguins truly felt like a member of our team. Other companies have made this claim, but theirs is real. I could call on them at any time, and they were always available and felt like a team member. This helped to build trust and gave me confidence in the software development that I was doing. They never said “no”, but instead, lent a helping hand to dive in and figure things out.

Do you want just a vendor or a real partner? If you’re looking for the former, go find the lowest bid. When you ultimately are let down, then hire Crafty Penguins like you should have in the first place!”

Jason Ziolo

President & CEO
Dorian Solutions, Crystal Lake, IL

A Capable and Friendly Partner that Allows us to Focus On Our Core Business

“Having Crafty Penguins manage our systems saves us time to focus on our core business which is web filtering techniques. This is our unique selling proposition, so time spent on that is better than time spent on the underlying infrastructure. CP really has very in-depth knowledge on the systems being used. When there is a problem, they are able to look a lot further and deeper than the average IT provider. As just one example, a couple of years ago we had an issue with packet loss on our Linux load balancers under extreme load. They were able to solve this by patching and enhancing the Linux NIC drivers. As we are in the Netherlands and they are in Canada, they are able to perform maintenance, changes, migrations etc on our infrastructure during our night, which are their business hours. Crafty Penguins (Kerkhoff Technologies) is the place to go when you are looking for a capable and friendly partner!”

Herman van Rhijn

Technical Director, Kliksafe B.V.
The Netherlands

Pay It Cheap Pay It Twice

“You only need one instance of a less skilled partner and it costs you much more than you saved. Pay it cheap, pay it twice! We engage KTI, because, they have the bandwidth, skill and especially personal commitment to make sure what they are responsible for is always working correctly. Each team member takes it personally if something is not right. It’s not something that the “rest of the business” will sort out. They deal with it themselves and follow through until it’s resolved.

We task KTI to manage that part of our business and they do that VERY well. They are a hell of a lot smarter than a lot of the many partners we work with which provides extra comfort as well.

The key to making this all work well is to allow KTI to be your advisor in looking after your network. They have to be engaged as part of your business. By looking after all the Linux servers, routers, and switches, KTI runs the whole food chain including servers, software and scripts, security, backups and documentation. Having a computer guy look after only a part of the chain would make it very hard to deliver quality end to end and hold them accountable. Now we have no weak links, and there is never any finger pointing.

At the end of the day, KTI manages and controls things so we don’t have to, so we can focus on what we do best. We sleep a lot better at night as well!”

Jason Maude

Managing Director
Fusion Broadband, Melbourne, Australia

Read more Testimonials from our clients!

Why Choose Crafty Penguins for Linux Server Management Over Another Firm?

  1. You need an experienced team of engineers. Our senior engineers individually have 20+ years of experience. We have breadth and depth in many areas, with both legacy and modern Linux and Open Source technologies. Chances are high that we’ve seen it before. Our wisdom gained from years of being bitten by technology will save you time by either thinking ahead to prevent potential issues, and quickly solving anything that does occur. When you hit a wall, we are here to help via Slack, Zoom, email, or phone.
  2. You want to hear “Yes, we’ll figure it out”. We are creative, are not hung up on any vendor’s implementation, what an engineer may have learned in some certification course, or other in-the-box-thinking. We love solving tough problems!
  3. You know that Proactive Maintenance needs to happen but nobody has time for it. We take care of routine Linux/Windows patching, scheduled reboots, testing backups, system log reviews, SSH account audits and much more to keep systems secure and running well. We stay one step ahead of your network by monitoring your systems in detail, having tools in place so that we can quickly respond when there is an issue, and review historical trends and patterns.
  4. You need an operations team that understands software development. Since our team has experience in a wide variety of languages (Python, Java, PHP, C, C++, Bash, Assembler, SQL, HTML, JavaScript, ….), we can work closely with your developers to build pragmatic solutions. Rather then dev team saying “it worked for me” and operations saying “your code is broken, go fix it”, we bridge the gap by working together to find solutions and move forward.
  5. Direct access to Linux Experts through Slack chat, Email, and Phone.

Click here for 11 reasons that our client work with us.

Linux Support Consulting Services that Crafty Penguins provides

Check our Blog and Linux Technologies we Love page for more details. If you have a unique need not mentioned, we can also handle that as a Custom Project.

Engagements and agreements for Linux Consulting

As mentioned on the How Much Does Linux Consulting Cost? page, we have a number of engagement methods depending on what makes sense for your business. These can of course be combined; perhaps you need some immediate assistance, but then would like to do a server migration leading into ongoing proactive maintenance and support.

  • If you just need to work directly with a Linux Server Administrator for a couple of hours to get you over the bump, we have an accelerated “Get Me Out of Linux Trouble” prepaid ticket process, which will put you in direct contact with an expert engineer.
  • For larger projects (eg: 10+ hours), we will setup a block-time retainer. Typically this will start with a technical assessment and planning phase to come up with a solid plan of action.
  • For ongoing Proactive Maintenance, we can setup a TLC (Technology Loving Care) Proactive agreement which includes monitoring, backups, security reviews, patching, roadmap updates, and technology review meetings.
  • For ongoing Reactive support such as working with your developers, dealing with issues, changes, and projects, we can setup a monthly retainer with a set amount of hours. Our retainers never expire!
  • For standard projects like security assessments and network penetration tests, we can also provide fixed-price proposals.

What to expect when engaging with Crafty Penguins

  1. We love challenges, but will seek to confirm they make sense in the bigger picture of your business in the long term.
  2. Our goal is not a quick buck up front, but to invest into a long term relationship like we have with many of our clients.
  3. We gladly receive feedback on your interactions with our marketing, sales, service delivery, project, and billing teams so that we can be better.
  4. We believe in being transparent, and value facts and logic over emotional responses.

Avoid extra delays when your clients need support with Standby Linux Support. To get started, fill out the form below or call 1-877-314-0319 to discuss further.