Proactive Managed Services for Linux

If your running Linux systems, you should be working with Crafty Penguins

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DETAILS

LET US TAKE CARE OF YOUR LINUX SERVERS

Our TLC Proactive Services program is a cost-effective way to manage your Linux infrastructure without having to hire a full-time Linux staff. Linux systems often are critical to your business systems and are needed to perform your most important functions. However, in many organizations, these also often get the least amount of attention for maintenance and monitoring.

With The Crafty Penguins Way, we will help you identify the potential blindsides in your current maintenance and disaster recovery approach to these systems. With our vast knowledge and experience with these systems and the applications that run on them, you can rest assured we have you covered. With 24/7 monitoring, management, and full access to our support team, you can stop worrying about your Linux systems.

Our Unique Offerings

TLC Basic

Great if you need the must-have essentials of proactive management

    50% off on Non-Production & Redundant Servers
    North American Linux Engineers
    Basic Server and Network Monitoring
    Patching
    File-level backups
    Database backups (SQL dump)
    Quarterly Meetings (Zoom)
    Basic Reporting

TLC Standard

Perfect if you need an IT partner to look out for your technical blind spots

    All the TLC Basic features
    Business Technology Reviews
    Engineer health checks
    Regular IT Scrum meetings
    Application, DB, Cronjob Monitoring
    Standard reporting
    Managed Configuration with Saltstack
    DarkWeb Monitoring on your domain

TLC High Security

For companies that have higher compliance and cybersecurity needs

    All the TLC Standard features
    Real-time security compliance monitoring
    Regular security penetration testing
    Firewall audits
    Access and authorization auditing
    Additional security reporting

What Managed Services Means For You

Peace of mind

  • We take on the responsibility of managing your Linux systems
  • Leverage our engineering team’s expertise in Linux computing and software to ensure the systems keep running
  • Using our 24/7 NOC offering, you have access to our experienced team of experts who can monitor your business’s infrastructure round-the-clock.
  • With us managing the systems, you can focus on running your business!

Plan for the future

  • Our TLC Proactive approach includes consulting time with our most senior Linux engineers
  • As part of your team, we can help fill any knowledge gaps on the latest technology and options available to meet business needs
  • Regular meetings to review your IT roadmap and business goals

Increase Security and Performance

  • Our engineer health checks, monitoring, and reporting will bring light to problems that out-of-the-box monitoring can miss
  • Set up scheduled server patching to keep your infrastructure with the latest available security patches
  • Identify bottleneck patterns when systems are under heavy usage which you may not even notice

Increase Server Uptime and Efficiency

  • Using our TLC Standard tier and up, have eyes on what these servers actually do. Leveraging application, database monitoring and more, our advanced MMA systems will ensure business continuity.
  • Using our proven High Availability Managed Services (HAMS) offerings, you can eliminate maintenance downtimes. Even during the day, users will not even notice systems are getting worked on.

The Crafty Penguins Way - Our Proven Process

  • A practical and effective initial onboarding experience
  • Reliable long-term relationships,
  • Build trust through reporting
  • Enable your systems to keep improving over time

WHY WORK WITH US?

A capable and trustworthy partner that allows us to focus on our core business
quote

A capable and trustworthy partner that allows us to focus on our core business

Having Crafty Penguins manage our systems saves us time so that we can focus on our core business. At the moment, we serve 25,000+ customers with only two of our own staff members.

The team of Crafty Penguins has very in-depth knowledge, is capable of investigating the issues a lot deeper than an average IT provider and is always there for us when we need them.

Herman van Rhijn, Technical Director, Kliksafe B.V. Nunspeet, Netherlands

OUR TECH STACK

Click the categories below

Linux distributions

Debian
Debian
Ubuntu
Ubuntu
Centos
Centos
Redhat
Redhat
Rockylinux
Rockylinux
Suse
Suse

DevOps

Docker
Docker
Kubernetes
Kubernetes
Saltstack
Saltstack
Elkstack
Elkstack
Jenkins
Jenkins
Ansible
Ansible
GitLab
GitLab
ATLASSIAN
ATLASSIAN

Clouds

AWS
AWS
Digital Ocean
Digital Ocean
GoogleCloud
GoogleCloud
OVH
OVH
Azure
Azure
Openstack
Openstack

Databases

MongoDB
MongoDB
MySQL
MySQL
PostgreSQL
PostgreSQL
MariaDB
MariaDB
Varnish Cache
Varnish Cache

Enterprise Storage

Ceph
Ceph
GlusterFS
GlusterFS
Raid
Raid
SAN NAS
SAN NAS
ZFS
ZFS

Programming Languages

java
java
php
php
python
python
nodejs
nodejs
ruby
ruby

Amazon Cloud Services

CloudFormation
CloudFormation
CloudWatch
CloudWatch
CodePipeline
CodePipeline
Elastic Compute
Elastic Compute
Elastic Container Service
Elastic Container Service
Relational Database Service
Relational Database Service
Route53
Route53
s3 Bulk Storage
s3 Bulk Storage
VPC
VPC

File Systems

Ceph
Ceph
CIFS
CIFS
Glusterfs
Glusterfs
NFS
NFS
ZFS
ZFS

High Availability

VRRP
VRRP
HAProxy
HAProxy
IPVS
IPVS
Keepalived
Keepalived
HAMS DB
HAMS DB
HAMS IMDB
HAMS IMDB
HAMS K8S
HAMS K8S
HAMS NFS
HAMS NFS
HAMS WS
HAMS WS

Web & Proxy Servers

HAProxy
HAProxy
Apache
Apache
Squid
Squid
NGINX
NGINX
JBoss
JBoss
Apache Tomcat
Apache Tomcat
VARNISH CACHE
VARNISH CACHE

Virtualization

KVM
KVM
LXV
LXV
PROXMOX
PROXMOX
vmware
vmware
Hyper-v
Hyper-v

VPN Tunnelling

OPENVPN
OPENVPN
openswan
openswan
GRE
GRE
ML_VPN
ML_VPN
SD-WAN
SD-WAN
strongswan
strongswan
WIREGUARD
WIREGUARD

Log Management

elasticsearch
elasticsearch
kibana
kibana
logstash
logstash
Grafana Loki
Grafana Loki

Caching Systems

NGINX
NGINX
redis
redis
memcache
memcache
Varnish Cache
Varnish Cache

Networking

HAProxy
HAProxy
BGP
BGP
IPVS
IPVS
OSPF
OSPF
Quagga
Quagga
VLAN
VLAN
VRRP
VRRP
IPTABLES
IPTABLES

Monitoring & Metrics

Grafana
Grafana
Prometheus
Prometheus
influxdb
influxdb
Datadog
Datadog
New Relic
New Relic

Web Frameworks

django
django
Drupal
Drupal
Magento
Magento
WordPress
WordPress
moodle
moodle
Angular.js
Angular.js
CodeIgniter
CodeIgniter
Express.js
Express.js
Laravel
Laravel
Symfony
Symfony

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Address

PO BOX 21088 RPO Westview
Lethbridge AB T1K 6X4 Canada