Category Archives: War Stories

Using DevOps Tools to Improve Business Operations and Profit

Conferences, Development, DevOps, War StoriesBy Wim Kerkhoff May 24, 2019

Myself and Richard will be presenting at the BC Tech Association next Thursday. We will be sharing our story on how we repurposed DevOps, software development, and system montioring tools to transform our business by visualizing the key drivers to our model. Learn why this important for any business and team, and what happens if…

Solving Off-The-Wall Stumpers

War StoriesBy Richard Clark November 12, 2016

Here is an example of a High Level Help Desk interaction with a client. This client is US based company with internal software development and operations team. It’s a good example of what we can bring to the table for ongoing support and escalations as a valuable resource to them. Sometimes we answer random ‘What do you…