Wim is our CEO and Founder. He leads the growing Crafty Penguins team that provides advanced Linux and DevOps consulting services to tech companies, Windows Managed Services to small and medium-sized businesses (SMBs) in the Fraser Valley area and beyond,and finally a work visualization system called TopLeft to other IT service providers around the world that are using ConnectWise or AutoTask.
As President, Steve is responsible for the implementation of company strategy, integration of the company’s various divisions, service delivery, and talent recruitment and development.
A Texan by birth, Steve has lived in a variety of locations in Canada, Africa, Europe and the United States. He has been researching, teaching, and practicing in the fields of human behavior, organizational communication, and leadership development since the mid-1990’s.
Joshua Smith is our VP Operations and is responsible for business processes and practices, driving excellence across the team and ensuring that all the individuals across the company work well together. He also uses his background as a Windows tech to support the MSP team and provide guidance and assistance if required. A not so recent arrival from New Zealand, having previously spent a year living and working in Vancouver, Joshua has quickly settled into the Canadian lifestyle.
Richard Clark, Team Lead and VP Engineering is responsible for pragmatic architecting of systems for clients and internally, and to support the team as needed with assitance and guidance. Outside of those needs his focus is on client software engineering work specializing in Devops and SaaS full stack development.
Combining his passion for both technology and people, Ralph Hardy works as Project Manager with the Crafty Penguins team.
As Client Solutions Manager, Jonathan Jones is responsible for high-level business and account management, needs delivery for both Kerkhoff Technologies and Crafty Penguins. As the Client Solutions Manager he is enthusiastic about building strong relationships that connect clients with the right people on the technical team.
Rob Hartzenberg, Senior Engineer started playing with Linux in ’95 by installing Redhat Linux 1.0 on a 386 via 5’1/4 floppy using the Rhode University LAN and FTP server. Cutting edge technology has always been a draw card for Rob, and as such the move from South Africa to Canada was an easy choice. His background is also software development, ISP support, and mobile network engineering. Rob joined the company in September 2014 as a penguin (Linux) and packet (Networks) wrangler.
Matt Fox is a Senior Engineer and Vice President TopLeft. His Linux experience began with Ubuntu on a small VPS when cloud servers were still considered the next great thing. He brings expertise in Linux networking and software development, having created software for VPN tunneling, transparent proxies, distributed monitoring and metrics collection, and large-scale configuration management. Matt also has a strong background in systems orchestration, DevOps practices, and project management.
Nicole MacFarlane, Linux Engineer, is a Computer Information Systems graduate of the University of the Fraser Valley. On a regular work day, Nicole is busy monitoring, doing ‘stuff’ with email systems, devops and a bunch of custom implementations for clients, and also a lot of automation.
Curtis Hildebrand, Linux Engineer, grew up playing and coding on his families Commodore 64. When his dad bought an IBM XT, he was fascinated by the CGA graphic games and determined to learn more. His first Linux installation was RedHat 5.2. Red Hat 6.0 failed to install so he moved to MandrakeLinux. As things continued to break, he learned how to fix them gaining skills with GNU/Linux. He has a degree in Computer Information Systems from UFV with a major in his biggest interest, Computer Security.
Chris Pickett, Linux Systems Engineer – When asked to summarize his role in one sentence he says “marrying the best in class DevOps solutions to the custom needs of individual clients“. He can do custom development work in a variety of programming languages. In 2011, he started working in the oil and gas industry as a technician for measurement while drilling tools.
Sam Wolfe, Software Developer in the TopLeft team is currently working on the app of the same name. This tool helps MSPs visualize work, prioritize tasks, limit work in progress, help understand bottlenecks in workflow, and identify neglected work.